Customer Care

[spursfan2]

I, sadly, have to return my Dr Scholls espadrilles (item # A382739). However, they arrived with no return shipping label or paperwork of any kind. I do not have a way to print paperwork. Would it be possible to get paperwork mailed to me or do you have another suggestion?

[Kachina624]

@spursfan2    The return label and invoice should be on the underside of the outside shipping label.  You have to peel the layers apart.

[spursfan2]

@ Kachina624 Nope. I know a lot of pkgs do come that way but not this one. No paperwork inside or outside the box.

[Kachina624]

@spursfan2   Email the mods at. qvcsocialteam@qvc.com and ask them to send you a label and invoice.

[Paulette-QVC]

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@spursfan2 wrote:
I, sadly, have to return my Dr Scholls espadrilles (item # A382739). However, they arrived with no return shipping label or paperwork of any kind. I do not have a way to print paperwork. Would it be possible to get paperwork mailed to me or do you have another suggestion?

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I have sent you an e-mail in regards to mailing you the return label.  

[spursfan2]

Received the email. Thank you!

[Paulette-QVC]

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@spursfan2 wrote:
Received the email. Thank you!

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You are so very welcome..