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Frequent Contributor
mjd1954
Posts: 111
Registered: ‎11-08-2010

Help moderator

‎06-18-2020 01:32 PM

I have an order Breezie's that made it as far as Ashland,VA. It has been stuck there since June 10th. Can you help?

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QVC Customer Care
QVC Customer Care
Barbara-QVC
Posts: 1,553
Registered: ‎10-12-2015

Re: Help moderator

‎06-18-2020 04:16 PM

Hi @mjd1954 

 

I am sorry that there has been no additional movement with your package. Would you like a replacement or a refund?

 

Barb

Customer Care

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Frequent Contributor
mjd1954
Posts: 111
Registered: ‎11-08-2010

Re: Help moderator

‎06-18-2020 07:27 PM

Thank you so much for your help.

I would like a refund please.

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QVC Customer Care
QVC Customer Care
Barbara-QVC
Posts: 1,553
Registered: ‎10-12-2015

Re: Help moderator

‎06-18-2020 07:31 PM

@mjd1954  I have refunded $39.21 to your Discover. 

 

Should you receive your original shipment, please return the item to QVC following our normal return instructions noted on your packing slip. If you wish to the item, please call Customer Service to arrange for billing.

 

Barb

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Frequent Contributor
mjd1954
Posts: 111
Registered: ‎11-08-2010

Re: Help moderator

‎06-18-2020 09:53 PM

Thanks again for your help. I will return them if I receive them.

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