Customer Care

[goldensrbest]

Many HEARTS to you ,for saying!!!

[SilleeMee]

I'm using a Chromebook and things here seem to be fine, no issues and works just like nothing is wrong. But on my Windows11 desktop it's a different story and I don't use it to come here, not until they fix this forum anyway.

[avid shopper]

Get with it QVC!  Fix the Forums and everything else that needs fixing.  Forum page has been a mess all day.  Is it a national holiday I don't know about for IT?

[tansy]

Is there any other website with these kind of continual problems 😵‍💫

The forums are fine on my ipad but all wonky on my mini ipad.  

[Pecky]

I now am having issues signing into my account to see my orders on my phome & tablet.  It comes up with QVC@test as my email and when I change it to my email and password it says something went wrong.  I check again and the email filled in is qvc@test.  What is going on with this company??  My DH worked in IT for many years and he would of been fired it it took this long to get the issue fixed.

[Alice-QVC]

@ECBG  @Pecky  @tansy  @avid shopper @SilleeMee 

Good afternoon everyone. Our IT Department has informed us that the issue with the Community has been resolved. Can you confirm that the page looks correct on your end?

[SilleeMee]

@Alice-QVC 

Looks okay to me. Thank you so much!

[tansy]

Good to go on my mini-iPad.  😊

Thanks, @Alice-QVC!

[avid shopper]

Confirming, looking good here!  

[aroc3435]

@Alice-QVC   Just saw your posted request. Yes on MacBook using Firefox it looks normal again to access the forums which I so enjoy.

On the Safari side using the same laptop viewing details in my order history your system still acts up with Safari but is still useable for ordering online so that I can use my extension to obtain my cash rebate, which is how I prefer to order.

Best, and thanks for your patience and for your efforts interacting with Info Tech firm.

aroc3435

Washington, DC