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Regular Contributor
Posts: 183
Registered: ‎02-25-2024
Accepted Solution

Great experience with Customer Service

DD ordered the Connemara Tea set from the Irish show.  She received it yesterday and there was a second set also.  Contacted customer service and they said since it was a perishable item, we should just keep the duplicate.  Thank you QVC. 

Respected Contributor
Posts: 5,658
Registered: ‎12-01-2023

Re: Great experience with Customer Service

@Beammeupscotty     I'm so glad you had a great experience with Customer Service.  They've always been very kind and helpful to me as well.😃💝🌸

Contributor
Posts: 24
Registered: ‎10-04-2018

Re: Great experience with Customer Service

Your experience always has been my experience with QVC Customer Service, too. I very much appreciate all of the representatives for their professionalism, kindness, and help. I am happy to know that you had this experience, too. 

Honored Contributor
Posts: 14,761
Registered: ‎03-15-2014

Re: Great experience with Customer Service

That was a good deal - buy one, got one free.  With such a large set (150 teas!), maybe you can gift one to another tea lover.

Honored Contributor
Posts: 8,875
Registered: ‎06-06-2019

Re: Great experience with Customer Service

@Beammeupscotty They can't accept returned food of any kind as it's their policy.