Customer Care

[reviewer from sc]

To be fair, I've noticed shipping delays across all three companies: UPS, USPS, and FedEx. I've ordered some things from other companies, and some of them use UPS. I've noticed that the order will get to the local UPS facility, and the package will stay there "processing" for a few days. Finally, the package will be delivered. Happens every time. Used not to do that. It does now. 

As for FedEx, sometimes, the packages come quickly. Sometimes, they don't. It's a little harder to track FedEx for some reason. USPS sometimes will be quick, and sometimes, it'll take a week. I ordered a package from another company three weeks ago, and they used USPS. I still haven't received the package, and it is still "arrived" at the local distribution center. 

I don't know what's wrong. Maybe not enough workers at the companies? Maybe something wrong with their tracking systems? I hope this doesn't become the norm into the new year.