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Honored Contributor
Posts: 12,518
Registered: ‎03-09-2010

Exchange OR Refund -- For mods please

@Beth-QVC 

 

I'm confused I ordered #A292261 (on or about 3/1/19) then had to return for size exchange.  

 

On 3/27 I received email exchange would be "delayed" with options to wait or cancel.

 

That day I contacted CS -- she told me my exchange was processed & should arrive by 3/27.  That didn't make any sense.

 

Just wondering am I getting the exchange?  It's not here as yet & I haven't received email notification stating they shipped.

 

Thank you!

QVC Customer Care
Posts: 2,926
Registered: ‎06-14-2015

Re: Exchange OR Refund -- For mods please

@homedecor1 

I have had a look at your order and the exchange has just now shipped out. You should probably receive this by the end of the week.

Beth QVC

Honored Contributor
Posts: 12,518
Registered: ‎03-09-2010

Re: Exchange OR Refund -- For mods please

@Beth-QVC 

 

ty!!!