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Honored Contributor
Posts: 17,491
Registered: ‎03-10-2010

Error when trying to do anyting on QVC.com

Anyone else with this issue?

 

I tried to make a purchase the other day and it wouldn't let me.

 

Today I am trying to skip an AD shipment and it won't let me.


Same error message for both.

 

When I placed my order online the other day she said there was nothing wrong with my account.

 

Is this a technical issue or specific to me?

 

Error.JPG

===================================
QVC Shopper - 1993

# IAMTEAMWEN
QVC Customer Care
Posts: 1,682
Registered: ‎06-14-2015

Re: Error when trying to do anyting on QVC.com


@VaBelle35 wrote:

Anyone else with this issue?

 

I tried to make a purchase the other day and it wouldn't let me.

 

Today I am trying to skip an AD shipment and it won't let me.


Same error message for both.

 

When I placed my order online the other day she said there was nothing wrong with my account.

 

Is this a technical issue or specific to me?

 

Error.JPG


@VaBelle35   I'm sorry you are having trouble, maybe try another browser and see if that helps.  Susan

Honored Contributor
Posts: 17,491
Registered: ‎03-10-2010

Re: Error when trying to do anyting on QVC.com

Thank you @Susan-QVC   I was able to do it in IE.

 

I was in Chrome.

===================================
QVC Shopper - 1993

# IAMTEAMWEN
QVC Customer Care
Posts: 1,682
Registered: ‎06-14-2015

Re: Error when trying to do anyting on QVC.com


@VaBelle35 wrote:

Thank you @Susan-QVC   I was able to do it in IE.

 

I was in Chrome.


@VaBelle35  Thats great !! 

Enjoy your day,

Susan