Customer Care

[MariaRose]

Please forgive me if this question has been answered previously.  HSN gives customers easy payment options.  If an item has a maximum of 5 monthly payments, you can select between 1-5 payments.  I wish QVC offered this option.  Thank you.

[mizree]

@MariaRose you can edit payment options to do this when you check out.

[MariaRose]

QVC does offer the maxium easy pays or 1.  Sometimes I prefer just 2 payments, and that is an option on HSN.

[Foxxee]

@MariaRose 

You can pay off as many easy payments as you like after QVC ships your order. 

If QVC only gives the option of 1 or 5 and you choose 5, after QVC charges you the first payment you'll have 4 remaining.  Make payments on the last 2 easy pays when you see they are available when your order is shipped. That will leave 2 left, the same as if they gave you the option for 3 easy pays.  

Does that make sense?  It's more steps, but that's the best I can suggest.

[deeva]

After I get my order, I usually go to my account and select pay now for the remaining payments. 

[89135]

That does make sense...That's what I do often.  Pay more than 1 pmt or just pay off balance before due. Just go to Easy Pay and select your item and pay whatever pmts you want

[TheMemphisVette]

let it default to max.

you are able to pay as many as you want any time you want.

you may not need or want any on a small cost item,  just go pay them all.   you may want it broke up to 2 ......just go in and pay half of them.

the benefit over hsn choosing at purchase is that you might have a diff financial need later.   the q is more flexible.

[Rosebud 06]

I would be afraid Q.V.C would mess up my account. If the payments aren't on the bill your are suppose make a few addidtional payments and hope they don't mess it up.

[MariaRose]

I do the same.  I normally overpay/advance pay.  I only wondered why when HSN are owned by the same organization they don't offer customers the same payment options on both companies.  Thank you everyone.  

[Kachina624]

@MariaRose    Apparently QVC's antiquated computer system prevents them from being able to offer this option. It has been suggested/requested many times before.