Customer Care

[Goodie2shoes]

Gourmet Holiday is listed as the current show but I'm seeing a Mac cosmetic eye shadow palate as the  "item on air"  and on QVC 2 I'm seeing a denim and Co as the "item on air" but a Susan Graver show is playing live. Anyone else seeing this or is it just my computer? I logged off and back on same thing shows. 

[september]

Not just you!   I wanted to get another look at something that was on earlier in the day.  Not there 

[NJ Teacher]

Check that the time zone is correct. I live in the eastern time zone, but lately I have noticed that the program guide and/or items on air are wrong because it has shifted me into the wrong time zone. 

[Goodie2shoes]

@NJ Teacher  wrote: Check that the time zone is correct. I live in the eastern time zone, but lately I have noticed that the program guide and/or items on air are wrong because it has shifted me into the wrong time zone. 

even changing to my time zone doesn't make any difference. 

[grandma2pkmh]

@Goodie2shoes   I posted about the same thing 5 hours ago so it is totally stuck with the wrong graphics.

My cable is out so I need to use the computer to see items being shown.  It's hard to find out information when the item number or product name is not shown. Yes I know they say the name & number of what is being presented but my memory is not that good.  Will save a lot of money today.

[millieshops]

Technical gliches seem to be becoming common, here and elsewhere.  Last night, I siddenly could not change the channel on my main TV.  No idea what I hit, but a huge blue sign on the screen said if I changed the channel, that would interrupt the VCR recording going on.  What?   I have no VCR taping device.  Evn turning the TV off and on again didn't work.  Called cable; they reset my input.  No help.  Finally a great tech found the problem and released me from cable prison.

[fthunt]

Even re-rooting computer didn't help me.  (desktop)

[Kachina624]

They're just checking to see if people are still awake after hours of Gourmet Holiday.  Many are probably brain dead.

[Goldengate8361]

I noticed that, too. Looks like their webmaster isn't paying attention.

[Goodie2shoes]

I just looked at the "item on air" page and it's been fixed on both QVC and QVC2