Customer Care

[Derwin28]

Any chance you may have paid an item off completely ahead of schedule? Once in a while, budget permitting, I will, for example, pay the remaining 4 payments on a 5 easy pay if I'm certain I will be keeping the item. My EP account will then show 4 additional payments made the same day. I paid off four items one time using my Visa debit. My bank statement must have had 20 or more QVC payments listed. Thankfully, my husband does not get involved in the finances. He would have freaked if he saw the statement, not understanding what I had done. Which leads me to ask: Why can't they just charge you the balance due, instead of breaking them apart as easy pay amounts?? Especially when the goal is just to pay it off in full. Just curious.