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Trusted Contributor
equss
Posts: 1,405
Registered: ‎07-03-2012

EDD

‎02-15-2018 02:53 PM

I placed an order this morning is March 5th for an in stock item.   I live in the western United States and that is ridiculous.  Not sure whether to cancel or hope for a miracle. Maybe customer service is able to offer an explanation?

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QVC Customer Care
QVC Customer Care
Melvin-QVC
Posts: 575
Registered: ‎06-14-2015

Re: EDD

‎02-15-2018 03:03 PM

@equss wrote:

I placed an order this morning is March 5th for an in stock item.   I live in the western United States and that is ridiculous.  Not sure whether to cancel or hope for a miracle. Maybe customer service is able to offer an explanation?

@equss  I'm so sorry for any confusion with your order.  When I place a "mock order" for you now, it shows the EDD to be 2/26.  It may have just been a system error at the time you placed your order.  It should correct itself.  Once the item ships, you will receive an email, that way you can guage the arrival date.  I hope this helps.  Have a great day.  

 

 

Melvin, Customer Care

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equss
Posts: 1,405
Registered: ‎07-03-2012

Re: EDD

[ Edited ]

‎02-15-2018 03:04 PM - edited ‎02-15-2018 03:06 PM

@Melvin-QVC Thank you for the reply. The order stated the March date as well as the confirmation email....glad to hear it’s likely wrong. 

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