Posts: 43
Registered: ‎10-11-2013

Part of my order #***** was delivered to a business in another city by  UPS on 4/28/20. UPS cannot be reached to try to correct issue. I called customer service and they had to issue me a refund because, of course, the item is no longer available. This is the 3rd time orders have been lost in shipping and 3rd time lost / missing item no longer available. Very frustrating. 


****edited to remove personal info

QVC Customer Care
Posts: 1,418
Registered: ‎10-12-2015

Hi @fairymom 


I am so sorry that happened but I am glad that you were able to reach out to Customer Service. 



Customer Care