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Turn on suggestions Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
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Honored Contributor
Judaline
Posts: 17,199
Registered: ‎03-10-2010

Data Base

‎09-14-2017 09:06 AM

Your data base or search engine, whatever you want to call it is wayyyyyyy off. I ask for logo wide leg pants and it gives me the skinniest, tightest pants I've ever seen. Plus, it gives me other designers, not just Logo. Something needs work here, big time.

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QVC Customer Care
QVC Customer Care
Alice-QVC
Posts: 1,973
Registered: ‎06-14-2015

Re: Data Base

‎09-14-2017 09:09 AM

Hi @Judaline thank you for sharing your feedback and I will be sure to pass it on to our management team. 

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Trusted Contributor
avid shopper
Posts: 1,592
Registered: ‎04-18-2010

Re: Data Base

‎09-14-2017 09:53 AM

the search engine is often frustrating.  I often search for an item and get a ton of item not similar to or even in the same catagory as what I am looking for.  The narrow down fields could be improved as well.

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Honored Contributor
software
Posts: 9,305
Registered: ‎06-08-2016

Re: Data Base

‎09-14-2017 09:55 AM

@avid shopper wrote:

the search engine is often frustrating.  I often search for an item and get a ton of item not similar to or even in the same catagory as what I am looking for.  The narrow down fields could be improved as well.

 

Probably done on purpose

I've searched for items by their correct, specific name (Lock & Lock) and it doesn't bring up all the items.    

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