Customer Care

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Trusted Contributor
Lostandscared
Posts: 1,358
Registered: ‎02-05-2011

Customer care....

‎10-11-2022 10:21 AM

having trouble paying my easy pays, won't let me make payments...

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Trusted Contributor
D Kay
Posts: 1,008
Registered: ‎04-20-2010

Re: Customer care....

‎10-11-2022 10:45 AM

Email them directly at QVCSocialTeam@qvc. com with the specific order numbers, etc.

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Regular Contributor
Cali Bag Lady
Posts: 213
Registered: ‎04-10-2010

Re: Customer care....

‎10-11-2022 10:51 AM

I agree. Contact the social team.  They are AWESOME!!! 

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Trusted Contributor
ruthbe
Posts: 1,206
Registered: ‎05-05-2016

Re: Customer care....

‎10-11-2022 11:04 AM

I had problems also...I just called customer service...very fast and easy. and DONE!!

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Occasional Contributor
J2020
Posts: 6
Registered: ‎01-14-2020

Re: Customer care....

‎10-11-2022 12:38 PM

I'm having the same trouble - this after the fiasco of letting all my payments expire over that last few months. Its always something with this company. I contacted chat CS and they said they would make whoever aware of it and to try again later. So, whatever.

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Respected Contributor
deeva
Posts: 3,924
Registered: ‎03-09-2010

Re: Customer care....

‎10-11-2022 05:52 PM

Have you thought about setting up bill pay thru your bank? 
That's how I pay my QCard bill. 

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Super Contributor
BostonMommy
Posts: 277
Registered: ‎08-11-2010

Re: Customer care....

‎10-13-2022 09:46 AM

I just tried to make some easy payments. Nope It won't let me pay any easy pays.

Customer Service when will this be fixed?

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Respected Contributor
DJs mom
Posts: 2,975
Registered: ‎06-06-2012

Re: Customer care....

‎10-13-2022 02:44 PM

There is something going on with the system. I tried to pay off easy pays this morning online and was unable to. I called CS and they pushed the payments through on their end.

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