Customer care Please help

theladyinred · ‎03-25-2010

Hi customer care I have tried calling and emailing the hold time was over one hour and noone has replied to my emails I have sent back 4 items and need help there is no tracking info for these items they were sent back weeks ago and I am still getting charged.

Can someone please contact me by email. Thank you so much for your attention

Magny · ‎10-18-2011

Qvcsocialteam@qvc.com

katona · ‎01-15-2011

Just like many others I ordered 2 items over a month ago and they havent even shipped yet. I too have tried to reach someone anyone at QVC but was unsuccessful. I wanted to cancel these items as they were gifts and I have since replaced them. I am so disappointed in QVC. I am considering just not ordering from them anymore. I have a long purchasing history with them but this is just unexceptable. I understand the delay with the pandemic issues but not being able to reach anyone to cancel my order.... I believe they will not let you contact anyone because they know the customer service is so bad and still want to make money off of you. QVC.... shame on you!!!!!

Susan-QVC · ‎06-14-2015

@theladyinred wrote:

Hi customer care I have tried calling and emailing the hold time was over one hour and noone has replied to my emails I have sent back 4 items and need help there is no tracking info for these items they were sent back weeks ago and I am still getting charged.

Can someone please contact me by email. Thank you so much for your attention

@theladyinred Good Morning, Please email us the order number to QVCSocialTeam@qvc.com, we will be happy to take a look and follow up.

Susan