Reply
Respected Contributor
Posts: 2,106
Registered: ‎03-09-2010

Customer Service Question

[ Edited ]

Do I understand that if you open a Q-Card today that the $40.00 credit doesn’t go on my account for 6-8 weeks? I plan on buying two airfryers for Christmas today if it is an immediate credit otherwise I will pass on the Q-Card.

We read it as an immediate credit until you read all the fine print.

Hope you will answer this today.

Thanks.

Honored Contributor
Posts: 16,684
Registered: ‎03-09-2010

Re: Cuatomer Service Question

@MKR14I would be willing to bet you have the right idea.

 

These offers (from any retailer) are good for buyers who plan to make future purchases, but I've finally realized by tracking my use of various offers that too often they just encourage me to spend more for things I wouldn't have bought otherwise.

 

It's not $40, but I just spent September deliberately staying away from Chico's where I had a $10 offer.  I just knew if I went I'd spend more than that and here I am trying not to buy any clothes or jewelry right now. 

 

But there certainly have been plenty of times that coupons, rebates, % off for opening a CC was a good deal for me, too.  So -  nothing wrong with the delay, unless you don't plan to spend another $40 at QVC after those weeks have passed.  Only you can figure that out.

Respected Contributor
Posts: 2,106
Registered: ‎03-09-2010

Re: Cuatomer Service Question

[ Edited ]

@millieshops. Thanks. I always am buying a gift or something I need from QVC. They do have some products others don’t. My credit card is all paid up until I buy the air fryers for two of my grandkids for Christmas. They both have their own apartments and love the air fryer I bought my daughter for an early Christmas gift. In fact her son uses hers more than she does. He rents an apartment upstairs in her house.

My daughter has Emeril’s 5.3 quart and I have the Cooks Essentials 5.3 quart air fryer and they are both nice. Mine is a year old this month and not one problem with it. 

The Power Elite air fryer has the colors the kids would like in the grey and the teal color so I will buy them. The Power XL air fryers have good ratings and this is the same company.

Since this has the January 31st return policy it will give them time to try them a month after Christmas. I am disappointed in the 60 day warranty as mine had 1 year. 

*Why doesn’t QVC give us points/credits on our accounts if they want us to use their card?

QVC Customer Care
Posts: 1,682
Registered: ‎06-14-2015

Re: Customer Service Question

@MKR14  Thanks for posting.

The credit of $40 is not immediate unfortunately, it will be added in 6 to 8 weeks as the fine print states.

 

Susan Q-Social

 

 

Honored Contributor
Posts: 14,917
Registered: ‎03-09-2010

Re: Cuatomer Service Question

The 40 will go into your account at a later date to insure that you will make at least one more purchase....noth8ng is for nothing.They want you to shop so if you could wait to make some of your purchases until after the money is in your account that would be better for you than trying to find something to purchase so that you can use your credit.

Respected Contributor
Posts: 4,354
Registered: ‎04-19-2010

Re: Customer Service Question

@MKR14,if you do go for this, be sure you actually get the credit eventually. I have posted before, where my credit (a few years ago now), never appeared, despite numerous contacts with QVC.  I did eventually get it, but it was a hassle.


-- pro-aging --


Rochester, New York