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Regular Contributor
newagain888888
Posts: 258
Registered: ‎12-31-2010

Customer Care Question -Pricing Error?

‎02-28-2018 09:55 AM

I would appreciate help with what seems to be a pricing error. Could someone contact me?

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Anonymous
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Re: Customer Care Question -Pricing Error?

‎02-28-2018 10:08 AM

Hi @newagain888888 please send the item information including the Item Number to QVCSocialTeam@qvc.com and we will take a look.

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Regular Contributor
newagain888888
Posts: 258
Registered: ‎12-31-2010

Re: Customer Care Question -Pricing Error?

‎02-28-2018 10:16 AM

Thank you, Alice. Will do!!

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Regular Contributor
newagain888888
Posts: 258
Registered: ‎12-31-2010

Re: Customer Care Question -Pricing Error?

‎02-28-2018 11:11 AM

Alice, for some reason my e-mail is undeliverable and keeps getting returned to me.

 

My question has to do with pricing discrepancy for items J349167, J349168, and J349169. Typically, heavier gold weight increases price. In this case, the size Small with the least gram weight of gold is priced higher than both the Medium and the Large. 

 

(It appears that the Average is priced correctly, while the prices for the Small and Large have been reversed.)

 

Thank You for your help.

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Anonymous
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Re: Customer Care Question -Pricing Error?

‎02-28-2018 11:47 AM

Hi @newagain888888, I am sorry you are having difficulty, but thank you for sharing the information. This is a question for our Product Information or Gold Buyers. I will see what I can find out but it may take a little while.

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Anonymous
Posts: 0

Re: Customer Care Question -Pricing Error?

‎02-28-2018 02:23 PM

Hi @newagain888888, we appreciate you sharing this with us and I have sent you an email concerning the pricing.

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Regular Contributor
newagain888888
Posts: 258
Registered: ‎12-31-2010

Re: Customer Care Question -Pricing Error?

‎02-28-2018 06:17 PM

Wow, thank you so much! 

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