Re: Community Technical Issues

Q-Checker · ‎05-09-2010

Is there any progress - or active work -- on restoring audio to utube prsentations for iPad users? The problem persists and the only QVC "action" appears to have been a bland blanket email of commiseration and a mild assertion that the problem was being addressed --- with zero follow-up. Inability to view a fully functional utube presentation has deterred me from potential purchases. The views of the models and the hosts' spiels are Q strong suits in the market place ..... except when they don't work as in the case of iPad users after the recent iPad so-called "upgrade."

JeanLouiseFinch · ‎10-03-2011

I use my iPad and am continuing to have two issues.

1. starting a new thread title is frustrating because the keyboard ans cursor bounce around.

2. there is ZERO volume on product videos.

Beth-QVC · ‎06-14-2015

Hello Everyone, I would like to update where we are on this issue. This issue is related to the audio not coming on IPAD. It is a known issue with parent ticket - INC2639236. A ticket has been already created for this issue and is currently under progress with build team for investigation and fix. As this issue cannot be fixed immediately and is already being tracked, however, each time there is a new software update the issue remains. We are sorry for any inconvenience and we continue to monitor the team for real time updates. Beth QVC

Teddie · ‎03-10-2010

I’m having the same issue with starting a new topic. It took many tries recently but I finally got it. But that was quite the bother to want to do that again.

This problem bothers me more: I cannot click on Reply to quote someone’s post. I have to manually type in someone’s username to notify them. There are several I want to quote so it’s known who and what I’m replying about. I feel like I’ve lost a major step in communicating with people. This is using my IPhone.

BeckiWV · ‎04-12-2011

I can't see the font and emoticon etc menu at the top of a post anymore. Also, I can no longer see the original post in a reply anymore, I really hate that.

I can't insert a picture anymore and i hate that too, SO much. I can't seem to fix it in settings. I can't change it to default. I can't do anything.

I'm afraid I have it all messed up.

It's really ruining my enjoyment in using this board, and I've been a member for a long time. I don't want to stop coming here.

I go to this board from Google. I downloaded the QVC app to see if it would work better and I can't even find community forums on the app, so I deleted it. It's beyond frustrating.

Can someone help, please?

beach-mom · ‎03-09-2010

@JeanLouiseFinch wrote:
I use my iPad and am continuing to have two issues.
1. starting a new thread title is frustrating because the keyboard ans cursor bounce around.

2. there is ZERO volume on product videos.

@JeanLouiseFinch and @Teddie - I've had the same problem for a while now. I also can't insert a letter in case of misspelling or a word in between two others.

Often I will be down to the last word on a subject when it "blinks" and I have to reload. Then I notice most of the words in the subject line are gone.

I also use an iPad.

Teddie · ‎03-10-2010

@beach-mom
At least you were able to put a quote in your response. That does help. Knowing I can’t quote someone to reply causes me to to decide against it, many times.

geezerette · ‎03-16-2010

You cannot access these forums from the QVC app. You have to use the website.

If you're using the mobile version of the forums on your phone, many features are not available, i.e. quotes, photos,etc. You have to use the full version to get all those features.