Customer Care

[Qvcmeow]

Is the mobile layout gone for good? I'm still seeing the web layout on my phone.

[Puzzle Piece]

Can't access Community Chat Forum.

[stevieb]

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@Puzzle Piece wrote:

Can't access Community Chat Forum.

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Many can't other than to open a specific thread in that forum. This has been an ongoing problem since last night. I see there are several threads about it and only hope that the moderators alert IT as to the problem.

@QVC 

[UpNorthGorgy]

Several days I haven't been able to access Community Chat? I keep getting a "Request is being processed."?

[San Antonio Gal]

@QVC  -  Are you all working on the Community Chat issue?  No one is able to access it.

[newjersey]

@QVC, is the IT department working to fix the 'Community Chat' forum?   Lots of us still can't access it.   Thank you.

[sunshine45]

i can access the forum, but it takes a minute or two to load once you see the grey bar.

[shoekitty]

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@UpNorthGorgy wrote:

Several days I haven't been able to access Community Chat? I keep getting a "Request is being processed."?

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@UpNorthGorgy . Ok!!! Exactly what I get,  REQUEST IS BEING PROCESSED.  HMMMMMM

[icezeus]

@San Antonio Gal 

I was able to access for a short period, around 20 minutes ago. Long enough to post a comment on a thread that I frequently visit.

I just checked again and am unable to access. It seems to be only in the "Community Chat," which I feel is sort of odd. 

[TexasMom1]

I agree, the Community Chat forum seems to be totally out of whack. Have not been able to access it for a couple of days or more.