Customer Care

[KatieB]

Check your packages when you receive them.  I ordered 4 of item M98050 - Numa Foods Peanut Butter Bars.  I only received 2 packages (in seperate boxes).  I am going to try and send them back.  If they can't tell the difference in 2 packages and 4 packages I need to purchase them at another place.  Sorry for the rant, but.......

[LizzieInSRQ]

Were you charged for 4?

[KatieB]

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@LizzieInSRQ wrote:

Were you charged for 4?

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Yes, of course I was charged for 4 otherwise I wouldn't be complaining.

@LizzieInSRQ 

[TheMemphisVette]

you're returning 2 because you ordered 4 and they made an error on the count?

vs

letting customer service know so they can send the missing 2 to you?

i don't understand

[deeva]

I learned that two decades ago. 

[DrakesMomma]

If you send two back they will probably only credit you for two.  I would contact customer service, explain what was received and ask for the others to be sent.  

[Etoile308]

@KatieB, have you checked your order status?

In my experience, not all packages ordered at the same time are delivered at the same time.

[Teddixat · Accepted solution]

@KatieB    Why don't you call CS first and explain.  Perhaps the other box is on its way but certainly they should be able to assist you .  You may create a bigger headache for yourself by doing what you say you;re doing just because your angry.

[rms1954]

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@Teddixat wrote:

@KatieB    Why don't you call CS first and explain.  Perhaps the other box is on its way but certainly they should be able to assist you .  You may create a bigger headache for yourself by doing what you say you;re doing just because your angry.

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That would make too much sense.  It's easier to complain here.

[rms1954]

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@KatieB wrote:

Check your packages when you receive them.  I ordered 4 of item M98050 - Numa Foods Peanut Butter Bars.  I only received 2 packages (in seperate boxes).  I am going to try and send them back.  If they can't tell the difference in 2 packages and 4 packages I need to purchase them at another place.  Sorry for the rant, but.......

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Hope that works out for you.