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Trusted Contributor
newjersey
Posts: 1,224
Registered: ‎03-09-2010

'Chat' feature not working

‎06-07-2019 09:00 AM

Tried two different times today to speak to someone on chat but nobody came on to help.  

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Contributor
mrskey
Posts: 37
Registered: ‎03-08-2012

Re: 'Chat' feature not working

‎06-07-2019 09:49 AM

I was just there too and not working.  I also tried to start a new topic and it wouldn't let me do that either.  I have 3 orders that was returned in april and they still haven't been processed!!

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QVC Customer Care
QVC Customer Care
Kim-QVC
Posts: 705
Registered: ‎06-14-2015

Re: 'Chat' feature not working

‎06-07-2019 10:00 AM

@mrskey wrote:

I was just there too and not working.  I also tried to start a new topic and it wouldn't let me do that either.  I have 3 orders that was returned in april and they still haven't been processed!!

Hi @newjersey & @mrskey  thank you for posting in our Community forums this AM. I apologize that the out Live Chat feature has not worked correctly for you today. I have opened a service request to research. Also, @mrskey please email us the order or item information on the orders that were return and we can help, QVCSocialTeam@qvc.com  Thank you, Kim.

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