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Respected Contributor
stellabystarlight
Posts: 2,476
Registered: ‎03-31-2010

Cannot Update Credit Card for EZ Pays!

‎08-14-2025 04:57 PM

I am maxed out on one of my credit cards for EZ pay, and I cannot change it to another credit card. This seems to happen every few months.

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Honored Contributor
Venezia
Posts: 13,062
Registered: ‎03-09-2010

Re: Cannot Update Credit Card for EZ Pays!

‎08-14-2025 05:03 PM

@stellabystarlight - For some reason, years ago, I thought I was told you have to contact CS to have a rep change it.

 

Or you could email the Social Team.  They're always helpful.

 

QVCSocialTeam@qvc.com

"" A little learning is a dangerous thing."-Alexander Pope
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Honored Contributor
Kachina624
Posts: 79,497
Registered: ‎03-10-2010

Re: Cannot Update Credit Card for EZ Pays!

‎08-14-2025 05:27 PM

Can you just enter a new additional card and make it the default?
New Mexico☀️Land Of Enchantment
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Honored Contributor
elated
Posts: 8,176
Registered: ‎06-09-2010

Re: Cannot Update Credit Card for EZ Pays!

‎08-14-2025 05:30 PM

@stellabystarlight  Is it showing past due on your easy pays? If so, you need to contact customer service and give them the new information. Have you added this account to your credit card information? 

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Respected Contributor
stellabystarlight
Posts: 2,476
Registered: ‎03-31-2010

Re: Cannot Update Credit Card for EZ Pays!

‎08-14-2025 08:51 PM

Thank you all for your suggestions.  I called customer service and the new card had gone through.  Problem solved.

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