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Respected Contributor
Posts: 2,404
Registered: ‎03-31-2010

Cannot Sign In, Message Says Server is Down!

I have been trying to sign in to my account to no avail.  Message says server is down.

Valued Contributor
Posts: 736
Registered: ‎07-29-2015

Re: Cannot Sign In, Message Says Server is Down!

Me too

Honored Contributor
Posts: 12,446
Registered: ‎03-09-2010

Re: Cannot Sign In, Message Says Server is Down!

[ Edited ]

Same here.  Glad it's not just me.  Seems to be one thing after another these days.

 

I didn't even get a message about the server; just "Something went wrong" and to call customer service.

 

Odd that we can get onto Community Forum, but not into our accounts to check on orders.  Woman Frustrated

"" A little learning is a dangerous thing."-Alexander Pope
Valued Contributor
Posts: 755
Registered: ‎07-07-2013

Re: Cannot Sign In, Message Says Server is Down!

@stellabystarlight .  I also can't get in.  But it was like that for me on and off for the last three days

Valued Contributor
Posts: 736
Registered: ‎07-29-2015

Re: Cannot Sign In, Message Says Server is Down!

The same me , not server, but something wrong 

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Honored Contributor
Posts: 10,625
Registered: ‎03-14-2010

Re: Cannot Sign In, Message Says Server is Down!


@Venezia wrote:

Same here.  Glad it's not just me.  Seems to be one thing after another these days.

 

I didn't even get a message about the server; just "Something went wrong" and to call customer service.

 

Odd that we can get onto Community Forum, but not into our accounts to check on orders.  Woman Frustrated


 

@Venezia   The upside to the forums still working with the rest of QVC currently being down is we know that others are also unable to get to their acct. For me, that was a big relief...  Smiley Happy

Trusted Contributor
Posts: 1,357
Registered: ‎03-13-2010

Re: Cannot Sign In, Message Says Server is Down!

I can't log in to see order status either. It makes it look like my password is wrong. I called customer service, and they said they've had several calls saying the same thing. She said QVC knows about it, and is working on their computer problems. The CS rep "reset" my account, meaning in case I tried to log in unsuccessfully too many times in a row, she unlocked me, so that when their server is back up, I won't be locked out. Very frustrating. I hate computer problems.
Trusted Contributor
Posts: 1,475
Registered: ‎07-24-2025

Re: Cannot Sign In, Message Says Server is Down!

I was able to sign in about an hour ago to check on my open orders. 

Honored Contributor
Posts: 12,446
Registered: ‎03-09-2010

Re: Cannot Sign In, Message Says Server is Down!

@Calibeach - I guess it's gone down since then.  Hopefully, it won't be for long, as I have a food order that's supposed to be delivered today.  I was trying to check on it, when I couldn't get in.

 

I'm signed up for email notifications, so I'll try there.

"" A little learning is a dangerous thing."-Alexander Pope
Trusted Contributor
Posts: 1,475
Registered: ‎07-24-2025

Re: Cannot Sign In, Message Says Server is Down!


@Venezia wrote:

@Calibeach - I guess it's gone down since then.  Hopefully, it won't be for long, as I have a food order that's supposed to be delivered today.  I was trying to check on it, when I couldn't get in.

 

I'm signed up for email notifications, so I'll try there.


@Venezia I hope it gets resolved soon!