Customer Care

[SewHappy2]

I have noticed that for several items I have looked at, you cannot read the reviews or add a new review.  2 examples are A288602, Ryka shoes, and A 288303, a  D & C top.  I know about this second item because I left a review and saw it online.  I noticed that this is not available for some jewelry items as well (J329848 silver earrings). 

I hope someone on the QVC Team can look into this.  Thanks.

[nycgrl]

Nope - can't read any reviews.  I was looking to see the reviews on Josie Maran's last TSV. Very strange.

[2blonde]

Looks like there were a lot of bad reviews on A-288602.  Maybe they're in the process of removing some of them right now.  

[Justice4all]

Where are the reviews?

[DMHSLIB]

A also cannot read or post reviews on many of the items on the Robertas show right now, yet I can on other items.  I don't understand it.  I have not had this problem before. I am using the same computer I always use, too.

[mia 2]

frustrated with same problem!

[Wayne-QVC]

Hello everyone - I'm so sorry for the inconvenience, but I will forward this information to our IT department to have it resolved.  

[Justice4all]

Still no reviews for items I am interested in.  Would like to read before buying.

[toril]

Cannot read or post review for item A286629 recent Clarks TSV.

[mia 2]

Thank you Wayne--QVC for responding to our posts and reporting it to IT department.  Hopefully you can follow it through a bit and let us know what is going on and when/if they  will be posted again.  Some of us are waiting to order and it has been well over 24 hours. I've noticed it mostly with clothing items.  We would appreciate it .