Cancelling An Order Right After Placing

moon_gazer · ‎11-20-2016

I am rather upset. I placed an order about 9:30PM last night and 20 minutes later, I decided to cancel it. It would not allow me to do so - said order was in the process of shipping and could not be cancelled. And now, today, it is still saying "processing" (NOT SHIPPED), mind you, and will probably sit there like that for another day or two, at the very least. I think someone in customer care should be able to cancel this order for me. HELP!

Deep In The Heart of Texas

Anonymous · ‎01-25-2018

Hi @moon_gazer, I sent you an email concerning this order.

SunnysMom · ‎03-12-2010

I have been upset by this for a while now!!!! Cutting down big time on purchasing...they make money on the shipping side ...so having to return because you changed your mind is a money maker for them. I know other sites don’t allow changes after ordering but those allow free returns etc...very irritating

ruthbe · ‎05-05-2016

I feel your pain. Thia also has happend to me.

goldensrbest · ‎03-10-2010

I cancelled some items,then got one of them in the mail a few days ago!!!

When you lose some one you L~O~V~E, that Memory of them, becomes a TREASURE.

moon_gazer · ‎11-20-2016

wrote:
Hi @moon_gazer, I sent you an email concerning this order.

Thank you for trying to cancel and for free return shipping.

Deep In The Heart of Texas

smacken · ‎08-21-2015

I totally agree with what you are saying. I have had this happen to me 10 minutes after I placed an order on-line. I called customer service and they said they could not assist me. I agree about them getting the orignal shipping fee and then an additional return shipping fee when you send back the item.

nyc1 · ‎03-19-2010

It happened to me as well, and I was FURIOUS. How to drive customers away? Become LESS CUSTOMER FRIENDLY. It seems that is the direction QVC has taken for a number of years now. More money in my pocket. I look elsewhere and puchase a FRACTION of what I once did. They may not care, but I DO!

Lostandscared · ‎02-05-2011

It has happened to me also. What really bothers me is it won't let me cancel, but it still has not shipped 3 days later .... I don't understand that at all.