Customer Care

[oceanicblush]

I recently cancelled an order while still “processing” when can I expect a refund ? 

***edited to remove personal information. (order number)

[Barbara-QVC]

---

@oceanicblush wrote:

I recently cancelled an order while still “processing” when can I expect a refund ? 

***edited to remove personal information. (order number)

---

@oceanicblush 

I apologize for any misunderstanding. The amount you are seeing is just an authorization, and not an actual charge. The authorization will be automatically removed by your financial institution. The timeframe is dependent on your bank’s policy. I’m sorry for any inconvenience and hope this information is helpful.

Barb

Customer Care

[RealtyGal2]

---

@oceanicblush wrote:

I recently cancelled an order while still “processing” when can I expect a refund ? 

***edited to remove personal information. (order number)

---

QVC does not actually charge you until they ship the item.

[Anonymous032819]

Barbara is correct, you are only charged when the item actually ships, and until then, the charge is only pending, and your bank determines when that charge falls off.