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Honored Contributor
NickNack
Posts: 16,837
Registered: ‎03-10-2010

Can't Track Return

‎11-25-2020 11:10 AM

I returned something two days ago.  When I click on "Track Your Return" it says "Hmm something went wrong."  Is this going to be fixed?


The Bluebird Carries The Sky On His Back"
-Henry David Thoreau





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Anonymous
Posts: 0

Re: Can't Track Return

‎11-25-2020 11:15 AM

@NickNack We're showing the package was picked up by the shipping agent today. You'll more that likely see return tracking in a day or two. Cindy

 

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Honored Contributor
NickNack
Posts: 16,837
Registered: ‎03-10-2010

Re: Can't Track Return

‎11-25-2020 11:17 AM

Thank you @Anonymous .  I can usually still get tracking information if only to say "dropped off."  I thought something was wrong with the site.  I'm glad you can see it.


The Bluebird Carries The Sky On His Back"
-Henry David Thoreau





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Honored Contributor
Lipstickdiva
Posts: 33,580
Registered: ‎03-10-2010

Re: Can't Track Return

[ Edited ]

‎11-25-2020 11:58 AM - edited ‎11-25-2020 12:00 PM

@Anonymous , I returned 2 items together, the way they were shipped to me, on Monday, November 16th and it doesn't look like my return is even in the system a week and a half later?

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Anonymous
Posts: 0

Re: Can't Track Return

‎11-25-2020 12:22 PM

@Lipstickdiva Please email us the order info-QVCSocialTeam@qvc.com and we'll check tracking. Cindy

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Honored Contributor
Lipstickdiva
Posts: 33,580
Registered: ‎03-10-2010

Re: Can't Track Return

‎11-25-2020 12:45 PM

@Anonymous wrote:

@Lipstickdiva Please email us the order info-QVCSocialTeam@qvc.com and we'll check tracking. Cindy

@Anonymous , I just sent an e-mail.  Thank you very much.

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Honored Contributor
Lipstickdiva
Posts: 33,580
Registered: ‎03-10-2010

Re: Can't Track Return

[ Edited ]

‎11-25-2020 12:57 PM - edited ‎11-25-2020 12:59 PM

 
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