Customer Care

[LCYfromCincy]

Just received the Beekman 1802 x Libby's Hand & Body Wash Set but there were no pumps included.  The item is no longer on the website so I can't write a review.

[cjm61]

@LCYfromCincy 

Be sure to check the packaging really well. There are times pumps are well hidden in the package. Before leaving a review you should contact the company anyway. They should be able to assist you. 

[Kachina624]

Are you positive pumps are supposed to be included? There are some lotions that come without.

[Tori3569]

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@LCYfromCincy wrote:

Just received the Beekman 1802 x Libby's Hand & Body Wash Set but there were no pumps included.  The item is no longer on the website so I can't write a review.

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Wouldn't you just call customer service and get them if they are missing?  Not sure why the remedy is to post a review.  I doubt anyone would see it and take action for you. 

[BunSnoop]

@LCYfromCincy   About a year ago I received pumps that were defective.  I went direct to Beekman's website and contacted their customer service department.    They were fantastic and had the new pumps shipped to me within just a couple of days.

[kansasbaker]

My pumps were wrapped in the brown packing paper.

[Desertdi]

Personally, I would rather NOT have a pump.    If you get close to the bottom, you can just turn the container upside-down, and get ALL the contents out...   And no nozzle to get "gummed up".

[UpNorthGorgy]

I had that happen with a Philosophy order and found a pump from another product to use, It was a shower gel. I didnt want to bother.

Sometimes they are hidden in the box. Call the company or send it back as defective.

[Catch71]

They wrap the pumps in brown paper.  You probably threw them out with the box.  

Posting here will not fix the problem anyway; call customer service and maybe they can help you..

[cindyNC]

Has anyone used Beekman sunscreen?  I've seen it at Amzaon.