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New Contributor
Posts: 2
Registered: ‎10-07-2022

Bad return,Never Again! Please Read.

I have never delt with any online store that makes you wait for 17 days after you return something back like QVC does!

when you oder something ,they do not even wait till it is shipped your money is taken out right away , but they do not return as fast !

Guess its cause it is not their money !

Will never order anything again, learned my lesson.

Honored Contributor
Posts: 11,079
Registered: ‎03-09-2010

Re: Bad return,Never Again! Please Read.

[ Edited ]

@hayeve wrote:

I have never delt with any online store that makes you wait for 17 days after you return something back like QVC does!

when you oder something ,they do not even wait till it is shipped your money is taken out right away , but they do not return as fast !

Guess its cause it is not their money !

Will never order anything again, learned my lesson.


Not true.

Honored Contributor
Posts: 16,333
Registered: ‎03-09-2010

Re: Bad return,Never Again! Please Read.

@hayeve   

 

Maybe you can convince QVC itself to apologize so that all of us might believe you.  Right now, I don't

 

 

Honored Contributor
Posts: 14,000
Registered: ‎03-10-2010

Re: Bad return,Never Again! Please Read.

I can understand that many customers are buying with a limited amount of funds and these issues are more serious for them and OP.

Respected Contributor
Posts: 3,383
Registered: ‎02-16-2019

Re: Bad return,Never Again! Please Read.


@depglass wrote:

I can understand that many customers are buying with a limited amount of funds and these issues are more serious for them and OP.


If funds are that limited QVC or online purchasing in general may not be a good option, since B amd M you can get an immediate refund.

Honored Contributor
Posts: 41,959
Registered: ‎03-09-2010

Re: Bad return,Never Again! Please Read.

use the QVC easy returns process to receive your refund in less than seven days! it will happen even before they receive the  item back for processing.

 

(LOL, i feel like a broken record.)

********************************************
"The world is a dangerous place, not because of those who do evil, but because of those who look on and do nothing." - Albert Einstein
Honored Contributor
Posts: 11,240
Registered: ‎03-09-2010

Re: Bad return,Never Again! Please Read.


@hayeve wrote:

I have never delt with any online store that makes you wait for 17 days after you return something back like QVC does!

when you oder something ,they do not even wait till it is shipped your money is taken out right away , but they do not return as fast !

Guess its cause it is not their money !

Will never order anything again, learned my lesson.


@hayeve 

Many businesses do that as a means of earning interest on your money.  It depends on when their account receives interest and they will hold it until after that time. I worked for a company that did that.  I felt it was very unethical but nobody did anything about it.

Trusted Contributor
Posts: 1,609
Registered: ‎10-12-2010

Re: Bad return,Never Again! Please Read.

Email QVC Easy Retuns you are refunded within 3 to 5 days most of the time it's 3 days.

just give the order number reason for return and they email you back within 1 to 2 days to say they have processed your refund may take 3 to 5 days as stated above for the refund to appear. They just ask to return the item as soon as possible. So even if you send back the return after the email your refund is already in the works. 
QVC actually has the best customer service.

Honored Contributor
Posts: 10,552
Registered: ‎06-10-2015

Re: Bad return,Never Again! Please Read.

In the 30 plus years I have ordered from QVC, I have never had them take the money BEFORE they shipped the item.

BE THE PERSON YOUR DOG THINKS YOU ARE! (unknown)
Trusted Contributor
Posts: 1,946
Registered: ‎03-08-2018

Re: Bad return,Never Again! Please Read.

I first have to ask - Why would a company ship a product to you if YOU haven't paid for it yet.  YES I expect QVC to take funds from my method of payment prior to shipment.  That is what EVERY retailer does and not everyone ships in 24 hours.

 

You are processing a return through the mail so once again you can NOT make a comparision to a brick and motor retailer where you can walk in and make your return.  When I do so at a brick and motor store there are times when it takes a couple days before the refund makes my account.  If I am making a return by mail then YES I expect that it will take time.