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02-10-2021 06:27 AM
Yesterday, I ordered 2 pairs of Denim and Co jeans. The order went through fine. They were in stock. Today, my order status says they are on ''backorder'' - yet, when I check the same pants , as if to order them again, it ''still'' stays they are ''in stock''. So what does ''backorder'' mean? Is QVC trying to sell something that they really don't have?
02-10-2021 07:30 AM
You have answered your own question.
02-10-2021 10:04 AM
It means they have a bad computer system and no clue what they have in inventory. Or they got in a defective shipment and haven't removed that from inventory yet. Or they THINK they will get some soon and can blame it on shipping problems.
02-16-2021 05:16 PM - edited 02-17-2021 01:20 PM
I came to the boards to ask the same thing. I placed an order on Friday and as of last night it was shill showing In process. Today it is Backordered but still showing as n stock on the item page. UGH I just need a new Umbrella already.
02-16-2021 07:52 PM
Joining in with your voices...that has hapened to me with Denim & Co. shirts and Cheryl's Cookies. It does not make me a happy customer.
02-17-2021 06:05 AM
This has happened to me with other things. You'll most likely get your order. ![]()
Check this out....our water bill never showed up. Called them and they acted like, so what? UNREAL.
Next day I called and said, no yelled...EMAIL ME MY BILL!!! They said, sure. Got it that way and paid it.
No, I don't pay bills on line. Don't want to.
This world is crazy and now I understand why, when I wanted to leave, my boss wanted to get down and beg me to stay. I go the extra mile and NO ONE has to baby sit me to do my job 100% because I'm a perfectionist and I don't care how much I'm being paid.
02-17-2021 11:58 AM
I also saw Josie Maran selling her sugar scrub lip duo. I ordered mine a month ago. Still on waitlist. There they were selling it on TV and rep tells me they are not available...
02-18-2021 08:07 AM - edited 02-18-2021 08:08 AM
Add me to the Backorder Purgatory list. I ordered a pair of Earth Origins shoes on February 6. It went into "preparing your order" status for a couple of days then went to Backorder. The item page shows that my color and size are indeed in stock. It has been in and out of backorder status 4 times since Monday. it is currently in process with a delivery date of 2/16., which is 2 days ago. I would attempt to cancel, but it's fun watching the status change back and forth. They are spring shoes so I'm not really in a hurry to get them. I'll let everyone know if the shoes ever do ship.
02-19-2021 12:31 PM
Update on my last post: my shoes were "in process" for 2 days; now they are backordered for the FIFTH time this week. I called customer service the first time they went to backorder and emailed the Social team on Wednesday. They were less than useless. Get it together, Q.
02-22-2021 06:11 AM
Just had my latest sweater from Isaac go from "In process" to "Backorder"...
It is lightweight and a berry color I wanted for Spring, so I'll wait and see if it ships...
I have never had so many issues with my orders as I have in the last 2 1/2 months.
Thank goodness for the Social team....they have helped me out each time...
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