Customer Care

[MilitaryMom]

I placed an order for a live hydrangea plant and it's been on backorder for almost a MONTH now.  Wondering how long it'll be until they say it's not available or when will it ship??  It's a gift and I need it soon!  Any ideas??    

[charsha]

@MilitaryMom  I'd say cancel it and purchase locally at a garden center or a place like Home Depot or Lowes.

[skatting44]

@MilitaryMom 

 If they eventually send it and you have to plant it when the  weather turns dry hot summer ,  keep it wet so it won't die.

[Jamiesmom]

QVC might cancel your backorder if they can't restock the item. I was on auto-delivery for Beekman's 100-count facial wipes (4 count). Great deal! However, I received notice on May 10th that it was on backorder. Then on June 4th, they CANCELLED my auto-delivery because they said they do not when it will be back in stock. I asked if I could be on a waitlist. No, I would have to periodically check for the item.