Customer Care

[seehorse]

Can someone explain why this promo code isn't working?

I'm purchasing the TSV and as far as I can see the information does not exclude that.

[cosetfiller]

It is not working for me on the TS or anything else

[Etoile308]

@seehorse @cosetfiller, are you both saying that you are using the QCard and it's not working?

[cosetfiller]

Yes

[Etoile308]

I would try contacting QVCsocialteam@qvc.com. You may not get a response until morning.

[seehorse]

I read through the info at the bottom and it does state "Valid for select customers only".

I guess we're not "select" customers.

[MNGirl01]

It isn’t working for me either

[seehorse]

Just got an email about the code (5:30 AM), but I wasn't able to cancel my earlier order to try to use it. (Like it's in shipping already.  Give me a break!!!)

It's not fair because the information states it's good from 12:00 AM  to 12:59 PM.

on 1/20/24.

We've all been trying to use it without success.

I've emailed QVCsocialteam as Etoile308 suggested.  I'll let you know if I hear anything.

I just received email from the QVC social.team@qvc.com

and they said to contact them when the item is billed to my card and I will receive the discount.

[PansyBoo]

I just read this thread and I tried the code on a couple beauty items in my cart. It did work. I do think generally these discounts do not apply to TSV purchases but I could be wrong.

[seehorse]

Someone tried on other items and it didn't work.

In this case, we early birds didn't catch the worm.

It may work now after we received the email.