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Honored Contributor
SahmIam
Posts: 9,139
Registered: ‎04-16-2010

Re: Attn MODS: Replacement items sent when NOT requested. Why?

‎12-08-2017 06:30 PM

@corita  Exactly what I went through. Stinks.

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Honored Contributor
september
Posts: 9,957
Registered: ‎03-09-2010

Re: Attn MODS: Replacement items sent when NOT requested. Why?

‎12-09-2017 12:34 AM

I can confirm what the OP said.  I returned a defective item and clearly marked on the return paperwork that I wanted a refund.  Do they even read those slips?   After waiting two weeks for my return to be processed, I got an email saying they were sending out another one!

 

Finally, four weeks later, its all straightened out and I got my refund...nearly $400, so yes I was annoyed at the errors and slow service.  

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