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Valued Contributor
Posts: 764
Registered: ‎03-12-2010

I wa so excited to see the Denim & Co. 5 pocket leggings were back in stock (A94105) and there were 2 new colors (or colors that have not been offered for a couple of years).  I ordered the navy ones last Friday but did not order the olive ones because I wanted to make sure they fit ok.  They arrived today and fit as I hoped.  I went and ordered the olive ones and noticed a buy one get $5 off additional pairs notice.  I did not have to buy these last week but I was concerned the colors (particularly the navy) would sell out when presented (they were presented today).  Also, because sizing is so varied sometimes I wanted to make sure they were still the same as previous ones I have purchased.  So, I called CS to see if they would make a price adjustment and take off the extra $5 for the pair I purchased today.  Yes I ordered on 2 different days - but only a few days apart.  Most other stores would honor a reduction in price.  And QVC has made adjustments in the past.  CS informed me I had to buy both pairs on the same day in the same order.  I do understand the concept but just find it annoying.  Very annoying.  Thanks for letting me vent.

 

QVC Customer Care
Posts: 731
Registered: ‎06-14-2015

@ceekay I'm so sorry about that.  I took care of you Smiley Happy  I sent you an email explaining what I did. Have a great evening! 

Valued Contributor
Posts: 764
Registered: ‎03-12-2010

@Wayne-QVC - Thank you VERY much!

QVC Customer Care
Posts: 731
Registered: ‎06-14-2015

@ceekay You're welcome!  It was my pleasure Smiley Happy

Valued Contributor
Posts: 752
Registered: ‎12-03-2010

Wow! That was a nice thing to do.