Customer Care

[kimmj]

What is the delay with the amazon fire tablets? I ordered them when they were a TSV.  My estimated delivery date is 11/17 and they are still showing that they are in process. When I ordered them  it said they were shipping last week. 

[Annabellethecat66]

@kimmj Mine came a few days after on TV.  You need to call and see if they can track yours.  Call Customer Service and ask them if they can track it for you.  They will tell you exactly where they are.

[Momof4kids]

I was wondering the same thing. Mine finally shows it shipped today but order said it would ship on 11/9 and edd is 11/17. qvc rep told me items are not shipped by them and that they couldnt give an extact ship date. i told them then ad should not state a ship date and they shouldnt give an edd. 

[Wayne-QVC]

@kimmj I'm so sorry for the inconvenience. Please e-mail me your account information to QVCSocialTeam@qvc.com and I will be happy to check on the order. 

[BBush77]

I'm furious I have called several times and NO ONE at qvc seems to know or care about it. All I keep being told is they are sending a email. What ever happened to picking up the phone and doing an inquiry with amazon to find out the problem. This is the second time QVC has screwed up a order of mine in the past month. They keep saying they care but if they really cares they would get an answer to all these people who have ordered this product instead of leaving us hanging. BAD BAD BAD BAD CUSTOMER SERVICE. Shame on you QVC.

[kimmj]

Mine finally shipped and has tracking info. It stayed in Illinois all day yesterday before it finally moved. Hopefully it will make it to Virginia soon.

[BBush77]

I hopemine will soon was youts for the 11/9 ship dat as well?

[kimmj]

No mine was 11/17. Maybe it depends on the color you ordered. I got 2 black and 2 magneta.

[BBush77]

My estimated edd was the 17th as well but it still says processing