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Esteemed Contributor
Posts: 5,094
Registered: ‎03-09-2010

Sorry @Alice-QVC

 

the 2    orders are still on backorder and ITP both!

 

Ryka

A3919114   

 

A395951

Susan Graver  set

QVC Customer Care
Posts: 1,973
Registered: ‎06-14-2015

Hi @MalteseMomma I tried again to cancel and it says canceled and a short time later reverts to In Process. I am going to send a request to have both orders canceled.

 

Esteemed Contributor
Posts: 5,094
Registered: ‎03-09-2010

@Alice-QVC 

 

Thank you.......

 

.as of today 5/27 it is still ITP   ..............

 

This is why I cancelled ALL of my many Auto-Deliveries  a short time ago.........  (problems with dates of delivery)

 

Sadly,I don't trust this company anymore.

QVC Customer Care
Posts: 1,973
Registered: ‎06-14-2015

Hi @MalteseMomma I am so sorry, the orders keep reverting back to In Porcess. I ellevated the issue yesterday for it to be researched however it could take a day or two for it to be researched. Your orders have been commented that you tried to cancel so if they do ship you will not be charged return postage.

Esteemed Contributor
Posts: 5,094
Registered: ‎03-09-2010

Finally it is permanently cancelled  Smiley Happy    Thank you!