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05-26-2021 12:11 PM
Sorry @Alice-QVC
the 2 orders are still on backorder and ITP both!
Ryka
A3919114
A395951
Susan Graver set
05-26-2021 01:34 PM
Hi @MalteseMomma I tried again to cancel and it says canceled and a short time later reverts to In Process. I am going to send a request to have both orders canceled.
05-27-2021 08:04 AM - edited 05-27-2021 08:07 AM
Thank you.......
.as of today 5/27 it is still ITP ..............
This is why I cancelled ALL of my many Auto-Deliveries a short time ago......... (problems with dates of delivery)
Sadly,I don't trust this company anymore.
05-27-2021 08:09 AM
Hi @MalteseMomma I am so sorry, the orders keep reverting back to In Porcess. I ellevated the issue yesterday for it to be researched however it could take a day or two for it to be researched. Your orders have been commented that you tried to cancel so if they do ship you will not be charged return postage.
06-03-2021 09:35 AM - edited 06-03-2021 09:36 AM
Finally it is permanently cancelled Thank you!
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