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Contributor
Posts: 21
Registered: ‎05-13-2010

Advanced order to backordered?

I'm not famliar with the term backorder. I had placed two orders for Cottage Farms items that were set to ship 5-14-18. They now show under my order status as backordered. When I pull up the items they show available on waitlist. They weren't on waitlist when I ordered.  Does this mean they may not ship at all? Like maybe the over sold them?

Trusted Contributor
Posts: 1,246
Registered: ‎08-14-2015

Re: Advanced order to backordered?

@MissM, I would say, yes it does.

QVC Customer Care
Posts: 575
Registered: ‎06-14-2015

Re: Advanced order to backordered?


@MissM wrote:

I'm not famliar with the term backorder. I had placed two orders for Cottage Farms items that were set to ship 5-14-18. They now show under my order status as backordered. When I pull up the items they show available on waitlist. They weren't on waitlist when I ordered.  Does this mean they may not ship at all? Like maybe the over sold them?


Unfortunately, in a case like this, the item may not be available for delivery at this time and the order was converted to a backorder status which could take 2-3 weeks for stock to be available again.  

Contributor
Posts: 21
Registered: ‎05-13-2010

Re: Advanced order to backordered?


@Silver Fox1 wrote:

@MissM, I would say, yes it does.


I was afraid of that. I've had really good luck getting all items this season so I guess missing out on these two isn't too bad. Thanks for your reply.

Esteemed Contributor
Posts: 5,211
Registered: ‎04-10-2012

Re: Advanced order to backordered?

I have the same issue....i ordered Hydrangeas from them when they offered them on TV and nothing was backordered or advance ordered at that time...there was quantity and i even saw them show again for sale a number of times afterward....never seeing a backorder/advance order indication.........................they were to ship in April....

they went from being in stock and to being shipped in April to backorder and then advance order.....