Customer Care

[Kachina624]

I don't often use the app but I have it downloaded onto my tablet ready to go for this precise discount situation.  For daily routine use I go to QVC.COM.

[rockygems123]

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@Etoile308 wrote:

@clove4, sometimes I think people look for a reason to slam QVC. I'm appreciative anytime a discount is offered, whether I make use of it or not.

@Etoile308 

Absolutely.  

[Kachina624]

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@rockygems123 wrote:

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@Etoile308 wrote:

@clove4, sometimes I think people look for a reason to slam QVC. I'm appreciative anytime a discount is offered, whether I make use of it or not.

@Etoile308 

Absolutely.  

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@Etoile308. @rockygems123.  I wish I had a dollar for every person who came here to rant and swore she'd never shop again, only to ireturn in a short time with a new rant.

[ibook]

I'm 80 and have tried to keep up with the new technology.  Ordering from an app is not difficult...about the same as ordering from the computer.  When I was a young girl my grandmother had an old wringer washer, but I wouldn't want to use it now.  The world changes and living a long life allows us to see it.  Sometimes it's annoying, but I wouldn't want to go back.

[shoesnbags]

@ibook 

I'm 77 and I feel exactly as you do.  Sometimes I struggle to figure out all of the new technology, but I stick with it.  Because you either keep up or you get left behind.

[spabar]

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@Still Raining wrote:

But, but, but...only a Q card gets the really good rate.  Pure marketing, just ignore if you wish.

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@Still Raining  There's only a 5% difference.

[Winkk]

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@RespectLife wrote:

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@Winkk wrote:

I totally agree.  Apps have taken over the world.  Everythhing now needs one.  I'm not sure what the benefits are. 

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@Winkk 

Well, today the benefit is 25% off a single item ordered on the APP w/ a Q card. (20% for other CC)

These discounts are often, large and were enough to convince me to get the App.

@clove4 

Absolutely NOT discrimination...LOL

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@RespectLife .. I was referring to apps in general, not just the QVC app.  

[LavernLuvsShoes]

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@kaydee50 wrote:

... all this technology and choices just makes life more complicated for this 76 year old.  I'm definitely being left behind and I'm OK with that.

Ditto!

I don't use Apps for shopping either - I prefer to log onto a website (using my laptop) 

I don't consider the technology to be discrimination, however, I'm just glad there are other options. 

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[Biftu]

I would like to know why the Q pushes the app so much.  What is the benefit to them?  I'd like to understand the push.  While I rather not use the app, or any app, I will to get the savings then I'm right back to ordering via the website.

[KDurgin]

I do not have a problem with technology. However, I do not do any financial transactions on my phone. None. Zip. 

That QVC wants to push everyone to its app is silly. They still "allow" orders by phone and online. And in 2026 everyone assumes that it would have an app, without the push. So, why antagonize its core customers with app-only discounts.

I have been a customer for more than 20 years. If QVC keeps pushing, I'll be leaving.