Community Chat

[isaboo]

Anyone ordered from Zulily?  I was just wondering are you able to return an item or are there any problems in doing so?

[Bri36]

They don't accept returns.  

A lot of ladies have said if something arrives damaged, they will tell you to keep the item and give you a $10 credit.  

[isaboo]

Thank you Bri36 for replying.  I'm now a little concerned. Wasn't really able to find anything on the site with any information about this.

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@Bri36 wrote:

They don't accept returns.  

A lot of ladies have said if something arrives damaged, they will tell you to keep the item and give you a $10 credit.  

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[Scooty]

I ordered a battery operated Tiffany wall torchiere.  I’ve spent hours trying to unscrew the battery box.  Sent them an email and they told me to keep it and they refunded my money - $168.00.

[Dorothy11]

Some items will say eligible for return. A couple of years ago, I got a cardigan that was not true to size (way too small). I called and they refunded my money and told me to keep the sweater. Other than that, I've been very happy with my many purchases. Shipping can take a while. Ebates has a 5% rebate right now too.

[Preds]

I've been tempted to try them, but haven't yet.  Talk me into it.  

[lulu1]

I returned a sweater jacket to Zulily the other day.  It was $100+, name brand, but just looked cheap. I called and said I wanted to return it.  Immediately I was sent a return label and was told $5.95 would be deducted. 

My mail carrier took it.

[halfpint1]

I was curious what this place was like. I couldn't see much. Nothing for petites, Mostly for the young not old ladies.