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Honored Contributor
Lipstickdiva
Posts: 33,580
Registered: ‎03-10-2010

Re: returns and deliveries

‎03-13-2018 11:15 AM

It's been hit or miss with me.

 

I placed 2 orders on March 3.  One was shipped in 2 days, the other didn't ship for 5 days. 

 

I sent a return back last Monday and as of now, it's still not showing as a return.   

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Trusted Contributor
Silver Fox1
Posts: 1,271
Registered: ‎08-14-2015

Re: returns and deliveries

‎03-13-2018 11:30 AM

@Bobbie916 wrote:

I firmly agree I’ve been waiting for a promised return call from customer service “supervisor” for about 2 weeks regarding incorrect credit. We all know that I will not receive that call!!!

Why would you need a "return" call from a supervisor on an incorrect credit ?  I had a return that I had sent back by UPS and they deducted the $6.95 shipping lable from my refund I called CS and told them I had been credited back the wrong amount that I had sent the item back myself UPS and did not use their lable and she made the adjustment credit right then and there.  This was not the first time I had been refunded the wrong amount and CS has always handled it right then no problem.

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