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Honored Contributor
Posts: 8,440
Registered: ‎03-20-2010

The few times in the past 3 years I had to return anything it was quick and fast with no issues.  Twice to exchange for a different size boots and twice because a product didn't work for me.

It probably is better for those who return a lot of items to shop where they won't need to anyway.  

 

Respected Contributor
Posts: 3,707
Registered: ‎03-11-2010

Over the past couple of months, my orders have begun to ship quicker again.  Also, my returns and refunds are always processed quickly.  There was a period of time that everything seemed slower than normal, but for me, this has improved.

Honored Contributor
Posts: 30,249
Registered: ‎03-12-2010

@jackthebear I order everything I can from Amazon Prime.  I LOVE them!

 

I once ordered a heater and received it the same day.  My daughter orders groceries from there.

 

They are the best.  I also order my prescription cat food and birdseed, etc. from Chewy.  I actually received a thank you note (hand written) from the young man at Chewy (along with a discount) at Christmas.

Honored Contributor
Posts: 16,584
Registered: ‎03-09-2010

@abbyrose4Sorry your experience with QVC is so different from mine.

 

No details here -  but I won't be following you out the door..

Occasional Contributor
Posts: 9
Registered: ‎01-04-2014

I firmly agree I’ve been waiting for a promised return call from customer service “supervisor” for about 2 weeks regarding incorrect credit. We all know that I will not receive that call!!!

Honored Contributor
Posts: 17,739
Registered: ‎03-09-2010

H and Q take about the same time for me. I am not in such a hurry I need something immediately. If I did I would go to the mall

Honored Contributor
Posts: 78,062
Registered: ‎03-10-2010

@Deb0509wrote:

I have ordered from Amazon on Sunday night and received my item on Monday morning. Can't get faster than that.


@Deb0509. I guess it depends on where you live but that surely hasn't happened to me.  Amazon Prime deliveries usually take 3-4 days and they're using the same UPS/USPS arrangement that Q uses.

New Mexico☀️Land Of Enchantment
Honored Contributor
Posts: 78,062
Registered: ‎03-10-2010

@sannwrote:

I send my returns by UPS, my refund takes less than a couple of weeks. I have never had any problems.


@sann.  The OP is grossly exaggerating.   Just tell her goodbye.

New Mexico☀️Land Of Enchantment
Honored Contributor
Posts: 17,892
Registered: ‎07-03-2013

Only you know what's best for you.  

Frequent Contributor
Posts: 103
Registered: ‎01-20-2013

Nothing arrives till way beyond the eed