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Super Contributor
dobiesrule
Posts: 462
Registered: ‎07-24-2014

great customer servive

‎08-22-2014 11:59 AM

I dropped off a package at UPS on Monday and early Wednesday afternoon I received an email advising me that the package was returned and my account credited. WOW! I am impressed.
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Respected Contributor
VioletEyes
Posts: 2,614
Registered: ‎03-12-2010

Re: great customer servive

‎08-22-2014 12:59 PM

I wonder if they are improving their return policy and crediting accounts more quickly? I found the same thing happened to me this past week.

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Honored Contributor
croemer
Posts: 11,095
Registered: ‎03-10-2010

Re: great customer servive

‎08-22-2014 01:10 PM

I sent back a set of two faux candles which melted in shipping...I mean badly. Call CS...sent it back and was credited within 2 weeks. Things seem to be improving on that end here.

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