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Trusted Contributor
Posts: 1,382
Registered: ‎07-14-2010

Re: Why are people still ordering???

Everything I have ordered from the Q recently has been shipped and received promptly, considering all the additional precautions everyone has to take. There was a delay in receiving one item, but that wasn't the Q's fault; UPS decided to send my package on a tour of the entire Eastern Seaboard before it got to my local post office. QVC has no control over an order once it leaves their warehouse.

Why do people keep buying? Maybe because we like the merchandise and are satisfied with the service. 

Valued Contributor
Posts: 692
Registered: ‎09-06-2011

Re: Why are people still ordering???

 

 

98% to 99% of my orders from QVC arrive on time or early.  I usually receive an email or letter if an order cannot be fulfilled.  

Honored Contributor
Posts: 10,616
Registered: ‎05-15-2016

Re: Why are people still ordering???

The only thing I have a problem with is people who complain all the time about it and then keep ordering. 

Honored Contributor
Posts: 30,248
Registered: ‎03-12-2010

Re: Why are people still ordering???

Maybe it depends on where a person lives.  I have no idea.

 

I've had very little problems over the years.  Sometimes it gets here late.

 

There are people who must shop on places like QVC for various reasons.

 

 

Regular Contributor
Posts: 202
Registered: ‎03-25-2018

Re: Why are people still ordering???

I don't.  I don't think I've ordered from them since 2010 or 2011.

Respected Contributor
Posts: 2,353
Registered: ‎03-09-2010

Re: Why are people still ordering???


@GenXmuse wrote:

The only thing I have a problem with is people who complain all the time about it and then keep ordering. 


Well, I guess I could be one of those people. I've only ordered a few things this year; one of those items I ordered on 5/24; estimated delivery date was 5/30. This did not ship until 6/6 and was delivered 6/10. I did complain about this. 

 

Trusted Contributor
Posts: 1,493
Registered: ‎12-31-2012

Re: Why are people still ordering???


@sarahpanda wrote:

I was reading 'threads' under the Customer Care forum and over and over and over, all I see is trouble with shipping, orders and returns.  It is amazing to me to think that people are still ordering anything during these trouble times because QVC is in a pickle with it's services, all the way around.  I wish QVC the best - but I think the public is getting screwed by them at this particular time...F.Y.I.  My order place 6/19/2020 is STILL IN PROCESS AND ALSO THE ONE PLACED ON   7/6/2020...still in process.  I was looking at the homepage of QVC the morning, thinking ''why''?  I'd surely not ever receive whatever I might order so - - - - I didn't look anymore


@sarahpanda 

 

Then why not shop elsewhere?  Why continue if it might cause an aneurism or stroke?  JMO.

 

 


Stay safe. Stay home.”

 

 

 

~Put food in front of me, and I will eat it.~

 

 

 

 

 

 

 

 

 

 

 

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Honored Contributor
Posts: 10,168
Registered: ‎03-14-2010

Re: Why are people still ordering???

QVC has always had very slow processing and shipping in my experience. It have tried to track an order from Yankee candle and it says I have no order with them. They don’t take phone calls due to COVID which makes no sense. I emailed them today and just told them to refund my money. I ordered on 616/20. The order arrived today. Go figure. The last order I placed with Q showed up three days before they said it would.....and that was still much longer than most places. Costco has been the fastest by far. I ordered disposable face masks and they arrived in three days; no shipping cost.
Trusted Contributor
Posts: 1,493
Registered: ‎12-31-2012

Re: Why are people still ordering???

[ Edited ]

@RetRN wrote:

@Anonymous032819 wrote:

Uh, because it's their choice to order from QVC.


Are you always so unpleasant? You seem like a miserable soul. So much negativity in all of your posts. Working with you or being your friend much be extremely difficult. 


Ouch!   😁. 👍

 


Stay safe. Stay home.”


~Put food in front of me, and I will eat it.~

 

 

Honored Contributor
Posts: 10,616
Registered: ‎05-15-2016

Re: Why are people still ordering???


@Sushismom wrote:

@GenXmuse wrote:

The only thing I have a problem with is people who complain all the time about it and then keep ordering. 


Well, I guess I could be one of those people. I've only ordered a few things this year; one of those items I ordered on 5/24; estimated delivery date was 5/30. This did not ship until 6/6 and was delivered 6/10. I did complain about this. 

 


That's not what I said. I said "people who complain all the time" not one complaint.