Why are people still ordering???

sarahpanda · ‎03-11-2010

I was reading 'threads' under the Customer Care forum and over and over and over, all I see is trouble with shipping, orders and returns. It is amazing to me to think that people are still ordering anything during these trouble times because QVC is in a pickle with it's services, all the way around. I wish QVC the best - but I think the public is getting screwed by them at this particular time...F.Y.I. My order place 6/19/2020 is STILL IN PROCESS AND ALSO THE ONE PLACED ON 7/6/2020...still in process. I was looking at the homepage of QVC the morning, thinking ''why''? I'd surely not ever receive whatever I might order so - - - - I didn't look anymore

Krimpette · ‎03-09-2010

Most of my recent orders have been with HSN. They've all been shipped very quickly. One order got stuck at my local post office for a couple of days, but eventually arrived.

sunshine45 · ‎03-09-2010

i am surprised that customers who have multiple issues with qvc still keep ordering.

for myself, i am not having any major issues with ordering or receiving my items and if i do have any issues, the social team here or on fb takes care of it promptly. i will keep ordering.

i am actually having more issues with amazon deliveries....missing packages that show as delivered, late deliveries, product quality.

********************************************
"The world is a dangerous place, not because of those who do evil, but because of those who look on and do nothing." - Albert Einstein

millieshops · ‎03-09-2010

@sarahpanda Because millions of us have not encountered the problems, I'd assume.

If I weren't reading these Forums, my persoanl experience would tell me everything is just as it was last year and the year before and the year before at QVC.

golding76 · ‎05-19-2012

Maybe "the triumph of hope over experience"?

For the most part, I have had no great issues with QVC. If something runs late, I simply give it more time. If the time becomes extraordinarily long and I suspect the order was lost, I contact Customer Service.

Janey2 · ‎06-07-2010

I have not ordered a lot, but everything I have ordered came very quickly. Did not return anything so I cannot speak to that issue. I had one question about an order so I emailed the social team. I received a response in minutes.

MandyG06 · ‎04-01-2016

the items I order definitely are not 'need right now' status. If there is a shipping delay, I don't mind. With that being said, I'm not ordering a lot anyway...I'm not going anywhere and my job is being eliminated so I'm trying to save money.

RetRN · ‎10-01-2013

I would asssume that the people who are ordering are satisfied with the service they are receiving. I seldom watch QVC but when I have it on it seems like they sell out of many products, of course they may be bringing fewer in. I have no idea.

Johnnyeager · ‎09-05-2014

I haven't had any recent problems. Particularly with food. They really do make, bake and send them out, made to order immediately from the vendors. Have had great experience with these.