Re: What’s up with this days long “In Process” th... - Page 2

mspatmac · ‎06-10-2015

I'm pretty much done with QVC. I purchased two items from QVC and 2 from HSN on the same day. QVC still in process and HSN to be delivered tomorrow, Going to try and cancel thee QVC orders. With their prices getting to high and lack of timely delivery who needs the aggrivation. Spending my money elseware.

GeorgiaJanet · ‎02-04-2019

And quite often they report it being shipped by UPS and then they hand it over to USPS to finish the delivery.....what is up with that?

Janet in Georgia

lmt · ‎05-19-2010

I ordered a pair of sandals on April 28. Less than 4 hours later, I decided to cancel the order.

I tried to cancel online but it said that my order was being prepared for shipment ....blah blah blah. I then called CS and asked for the order to be cancelled on their end. The rep looked up the order and said, "no problem, it's now cancelled." I checked later in the day and the order was still "in process". I called back on the same day and was told, "no, the order can't be cancelled because it's being prepared for shipment."

Today, May 6, it finally shipped. Eight days to ship!!

While the slow shipping is beyond ridiculous, what really irks me is the fact that I wasn't able to cancel the order mere hours after it was placed.

chiclet · ‎03-19-2010

I think the in process thing is so that you cannot cancel. I ordered and then looked at reviews and then tried to cancel and it said processing.....

JumpTheRope · ‎01-26-2019

I remember a CS rep. once told me that if you try to cancel too soon, it won't go through, because the order isn't "fully in the System".

She said to try again later in the day. It worked.

Otoh, if you wait too long, it won't cancel either!

Plus, sometimes an Order says "in process" online, but it's been shipped

and the information hasn't been promptly logged on time.

Anonymous032819 · ‎03-29-2019

@GeorgiaJanet wrote:
And quite often they report it being shipped by UPS and then they hand it over to USPS to finish the delivery.....what is up with that?

A lot of online businesses ship vis Sure Post.

QVC isn't the only company that ships UPS then it gets handed over to the post office for final delivery.

The Sky looks different when you have someone you love up there.

piggysue · ‎07-18-2012

Same thing happened here to me. I tried to cancel within hours of buying and it said in process, I then called and she said it’s in processing and I said this quick. She said it’s out of my hands once you hit click to buy. That was April 26thand it is still saying in process , 13 days and not shipped yet. I called CS back a few days ago And she didn’t know what the problem was. I told her i’m Done here with QVC. I have found sale prices at brick and mortar stores cheaper then here plus shipping is just what it says it is. 13 days in processing and still not shipped and when it is that’s another 4 or 5 days. I’m done here.