@chrystaltree, the SSA has flip-flopped on their "new" sign-in extra security step.
They had said they were going to set up two-step ID where they would email or text you the second code needed to sign in, and I think there may have been something about a new password, not sure. I never did any of it. About 2 months later, the SSA said oops never mind and apparently left things as they had been. So that may be why the old password worked, and the "new" one she created in the short window the SSA had it set up no longer did.
Life without Mexican food is no life at all