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Honored Contributor
Posts: 15,705
Registered: ‎03-09-2010

Shipping issues has cleared up for like a mintue now they seem to be back to a stand still Smiley Sad, does not bode well for QVC 

Stop being afraid of what could go wrong and start being positive what could go right.
Esteemed Contributor
Posts: 5,094
Registered: ‎03-09-2010

Re: What happened ?

[ Edited ]

I have noticed that my items ship faster when it gets close to my "billing" time and after I pay my bill and have the whole month ahead,they just sit there in," la la land"

Esteemed Contributor
Posts: 6,109
Registered: ‎04-14-2013

I wonder; the wildfires.

Cogito ergo sum
Valued Contributor
Posts: 509
Registered: ‎04-17-2010

@I am still oxox , I finally had an item shipped out today that has been sitting "in process" for seven days. I am not ordering anything else for a while, at least until the horrendous shipping situation improves. 

Esteemed Contributor
Posts: 6,505
Registered: ‎03-12-2010

I have an order that I placed on Oct, 21st listed as still "in process".  This morning I received an e-mail from Q apologizing for the delay.  No explanation as to why or even when I will receive it.    How long are these shipping issues going to continue?

Honored Contributor
Posts: 33,422
Registered: ‎05-17-2010

@Sweetbay magnolia wrote:

I wonder; the wildfires.



@Sweetbay magnolia   In PA?

Honored Contributor
Posts: 33,422
Registered: ‎05-17-2010

There needs to be an honest delivery date, not an estimate...too vague...and of course the ability to cancel if the order takes too long. What if we just change our mind and it hasn't shipped yet? What's the issue with that?

Honored Contributor
Posts: 11,201
Registered: ‎03-09-2010

I'm with those who say if they can't meet their EDD, then the customer should have the right to cancel.

Honored Contributor
Posts: 16,655
Registered: ‎03-11-2010

@Krimpette wrote:

I'm with those who say if they can't meet their EDD, then the customer should have the right to cancel.


5-7 days should be sufficient to get an order out the door if not I should have the right to cancel 

Trusted Contributor
Posts: 1,140
Registered: ‎06-20-2015

@Sweetbay magnolia wrote:

I wonder; the wildfires.


 

Did I read previously on these forums that QVC opened a new distribution center in California?