Community Chat

[I am still oxox]

Shipping issues has cleared up for like a mintue now they seem to be back to a stand still , does not bode well for QVC 

[MalteseMomma]

I have noticed that my items ship faster when it gets close to my "billing" time and after I pay my bill and have the whole month ahead,they just sit there in," la la land"

[Sweetbay magnolia]

I wonder; the wildfires.

[Jeanne from VA]

@I am still oxox , I finally had an item shipped out today that has been sitting "in process" for seven days. I am not ordering anything else for a while, at least until the horrendous shipping situation improves. 

[twinsister]

I have an order that I placed on Oct, 21st listed as still "in process".  This morning I received an e-mail from Q apologizing for the delay.  No explanation as to why or even when I will receive it.    How long are these shipping issues going to continue?

[Shanus]

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@Sweetbay magnolia wrote:

I wonder; the wildfires.

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@Sweetbay magnolia   In PA?

[Shanus]

There needs to be an honest delivery date, not an estimate...too vague...and of course the ability to cancel if the order takes too long. What if we just change our mind and it hasn't shipped yet? What's the issue with that?

[Krimpette]

I'm with those who say if they can't meet their EDD, then the customer should have the right to cancel.

[jackthebear]

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@Krimpette wrote:

I'm with those who say if they can't meet their EDD, then the customer should have the right to cancel.

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5-7 days should be sufficient to get an order out the door if not I should have the right to cancel 

[newname0]

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@Sweetbay magnolia wrote:

I wonder; the wildfires.

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Did I read previously on these forums that QVC opened a new distribution center in California?