I've never seen him perform and not familiar with much of his music (I've heard it but don't generally listen to it).
However, my granddaughters and my daughter have been to his concerts. My daughter said her daughters enjoyed seeing him (this was maybe a year or so ago).
I do think this review sounds very personal to me. I don't pay a lot of attention to anyoone telling me much about music, books, etc.
I do sometimes look up here what people are saying but it's to help me order (besides people here are smarter) Ha!
My Dad and step-Dad worked for the Washington Post for many, many years. He had friends who gave reviews in the paper. I can tell you they do get personal and have their favorites.