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cynta7
Posts: 1
Registered: ‎10-24-2010

Video option not remaining when accessing through smart phone?!

‎10-23-2012 10:11 AM

Hello everyone!

I am wondering if anyone else is experiencing the same problem I am -and is it something the Q changed or my cell phone company? When viewing a product that has a video with it -I used to be able to watch the video on my phone (not using the Q Android app -but just accessing www.qvc.com via the phone)....but now (just past two days) when a product image loads, the video option tab shows up and then quickly goes away! Is it my cell phone or the Q? I'd appreciate any help anyone can provide!

Thanks!!

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